Leadership is like an iceberg
	- Above the water – skills
	- Under the water – character

Values – beliefs that drive behavior

Great leaders serve.
	- Am I a serving leader or a self-serving leader?
	
S - See and shape the future
	- Have a compelling vision
E - Engage and develop others
	- People want to be valued and appreciated
	- Pick the right people instead of trying to change people who do not fit into a job.
		o Capitalize on people’s strengths
R - Reinvent continuously
	- Personal reinvention
	- Process reinvention
	- Structure reinvention
		o Structure should serve the business and the employees not the other way around
V - Value results and relationships
	- Emphasize (demand) results
	- Listen
	- Invest time
	- Care deeply
	- Accentuate the positive - catch people doing things right
	- John Maxwell:  People will not give you their hand until they can see your heart.
	- Find out about people’s lives outside of work.
		o Invest in people’s lives.
E - Embody the values
	- Living the value will earn people’s trust.
		o Live consistently with the values you profess.